Click on the printer’s name (to see hidden options) and then click the Remove device button to remove the printer. Step 2: In the Printers & Scanners section, you will see your printer’s name. Navigate to Devices > Printers & scanners page. Step 1: Open the Windows 10 Settings app. This solution worked for me, and I hope it for you as well. This is the best way to fix the printer jam error that you see even after removing the jammed paper from the printer. Method 2 of 2 Remove and add the printer in the Settings
